Continual Charge and deduction from unwanted service
Dear Sir,
It is to my shame that BSNL is now scamming people by regional radio service msg. I have received sms from 12555 on 06/12/12 saying thanks for subscribing regional radio services and deducted rs. 20/- from my account. where as I have not subscribed for the same. “Without any intimation to me / without my consent Rupees 20/- deducted as subscription charge for activation of Regional Radio Service. Further, for deactivation I have to call 1255599 which is chargeable @ Rupees 5/-per minute!
Further to this ,I have constantly msged and called for this deactivation but with no results.
Also, on top of it I have called 7 times their customer care centre 1503 and reported the same and they are not still cancelling the service. Infact, they are cutting the call midway in the conversation and giving false information to call other service lines lik 1909 and ask them to deactivate this further. Lastly on the contrary, I have been sent 3 more times same msg and Rs 60/- have now been deducted.
The unwanted / undesired service may be deactivated immediately and My deducted amount may be credited to my account. I once again categorically deny having received any call or intimation regarding subscription of any service whatsoever.”
Sir, Please see justice is done on the same. As we dont need another of those telecom scams right in front of our nose. Thanks
Regards,
Dr. Asha Khamesra
Mobile No: 94142 84884 |