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HP REDEMPTION CELL, C/O Solutions Integrated Marketing Services Pvt. Ltd. Complaints - Not receive my gift (22" Videocon LCD TV) till now.

View HP REDEMPTION CELL, C/O Solutions Integrated Marketing Services Pvt. Ltd. complaints

HP REDEMPTION CELL, C/O Solutions Integrated Marketing Services Pvt. Ltd.

Posted: 28th Apr, 2010 by Send email
Not receive my gift (22" Videocon LCD TV) till now.
Dear Sir,
My name is Vibhu Saini. I purchased a HP PAVILION NOTEBOOK dv4-1502TU (whose Serial number is CND94844BP) on 14/01/10 from Computer Land 51-52, Gedore House, Nehru Place New Delhi. At that time two offers are...
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105dd

Comments

14th Nov, 2012 by vivek singh [send email]
Hi, i am Vivek singh. I have purchased a HP PAVILION NOTEBOOK dv4-5008tx (whose Serial number is 4cn20900qh) on 5/11/12 from Computer Land 51-52, Gedore House, Nehru Place New Delhi.
The LAPTOP is purchased from the hp dealer and he assured that after sending the copy of Purchase Invoice and the Bar coded serial number sticker to HP Redemption Cell, they would be sending me the nikon camera. i did all procedure as per the instructions given and also gave the cheque on behalf of ''solution integrated marketing services pvt ltd'' amount of 2499/- as written in the registration form. now it has been 7 days after the all procedure done but i haven't got/received any information from his/your side.

so it is humble request to take the necessary action against the complain.
my cheque was given to the HP Redemption Cell on 7-11-2012.


Address of the HP Redemption Cell:
HP Redemption Cell,
Solutions Integrated Marketing Services Pvt Ltd
24 & 30, Ground Floor
Okhla Industrial Estate, Phase III
New Delhi – 110020

Thanks & Regards,
Vivek Singh
email:- [email protected]
Mob: 8882549595

15th Nov, 2012 by sanjay pandey [send email]
DEAR SIR, MY NAME IS SANJAY PANDEY I PURACHASED A HP PAVILION G6 NOTE BOOK

(SERIAL NUMBER-5CD2379QH3) ON 10/11/2012 FROM TECHNOLOGY NEXT INFOCOM NEHRU PLACE. AT THE TIME THAT OFFER ARE......

15th Nov, 2012 by ADNAN [send email]
sir i have filled the prescribed form for the offer of nikon cool pix camera but i have not recieved code for the same so that i will make the demand draft as i have purchased hp paviliong6-2132 txs.bearing seriour no.5cd2332d6b so sir plz. contact me on me cell no.09797909566 and guide me for the same thanks

16th Nov, 2012 by Prakash [send email]
Dear Team,
I have sent all the documents(a copy of Invoice,Bar Code Cut out from Notebook box,a photo copy of Passport and DD for rs 2499).But still it is not updated in "www.redemptionsupport.com" and it states that send the complete documents.Kindly do the needful and acknowledge when will the gift will be dispatched.

Redemption Code-5392448.

Regards
Prakash B
9994892911

16th Nov, 2012 by SUMIT GOURAV [send email]
dear sir,
i have purchased a HP PAVILION G6 series laptop on 11th nov. 2012.
I have applied for the gift (Nikon Coolpix 16Mp Digital Camera )
I have sent all the documents regarding this but till now i didn't gety any information regarding this.
So, i request you to pls look into the matter regarding this.

16th Nov, 2012 by DINESH MEHTA [send email]
i have purchase hp laptop pavillion g6-2206tx model on 05/11/2012.i sent all documents along with 2499/- demand draft by speed post . But i don't recived my confirmation email or sms . my Rademption Referance code 5381251. my email id is [email protected] (9636258110). ..

18th Nov, 2012 by Rajiv Shrivastava [send email]
Dear Sir

I have purchased one Hp pavellion g6 series laptop from Hp showroom Bilaspur,my redemption reference code is 5396912.i have also couriered all required documents along with atpar cheque through Bluedart courier on 10th November and also confirmed their delivary at solutions integrated marketing services pvt ltd.office on 12th Nov.Receiver name is Dinesh. Today is 18th but we are still waiting for confirmation mail from your side.
Please confirm me regarding the same on my mail id [email protected] or call me on 9926791942.
Regards

19th Nov, 2012 by jignesh prajapati [send email]
you have received my claim
documents same is approved, my free gift will
dispatch thru Speed post within 15-20 days from
date of claim receipt is 29 oct,2012.but i have no received my gift please give me a speed post number.my redemption reference code is - 5331669.

19th Nov, 2012 by s n krishnakumar [send email]
no information so far even though I have mailed all the requirements. redemption code is 5407695. please inform status.

20th Nov, 2012 by Salman Ahmad [send email]
This is with reference with Redemption Code 5331931. I have not heard anything from your end neither my cheque has been presented in my bank.

21st Nov, 2012 by deepak babu magadum [send email]
sir i purchased envy 6 notebook on 23 octomber 2012 and i had registered for free gift for Nikon coll pix camera
and my redemption code is 5321366. you had sent the confirmation that the documents have reached redemption cell on 29 oct 2012 and the customer care representative said that it will be delivered within 20 days but its almost 25 days but i had not received it yet.i again called the customer care they said that the address given by me will not come under service area .but the address given by me comes under city area only and it comes under postal or courier services area only.sir please reply me about my status and my contact no is 9964404432. sir please do the needful
Thanking you
deepak magadum

21st Nov, 2012 by deepak babu magadum [send email]
Dear sir
my redemption no is 5321366
my name is deepak babu magadum
my email id is [email protected]
my mobile nois 9964404432

I purchased envy 6 notebook on 23 October 2012 and i had registered for free gift for Nikon coll pix camera
and my redemption code is 5321366. you had sent the confirmation that the documents have reached redemption cell on 29 oct 2012 and the customer care representative said that it will be delivered within 20 days but its almost 25 days but i had not received it yet.i again called the customer care they said that the address given by me will not come under service area .but the address given by me comes under city area only and it comes under postal or courier services area only.sir please reply me about my status and my contact no is 9964404432 and my email id is [email protected].
sir please do the needful

Thanking you
deepak magadum

my alternative adress is
c/o prakash patil
plot no 34, h.no-998,adinath building,
pipeline road, vijaynagar belgaum,
belgaum-591108
karnataka
ph-9964404432
the above mentioned adress comes under belgaum city area only and also under courier and postal services area. sir please send the camera on tne above adress.please do the needful.

21st Nov, 2012 by sudhir kr. sahu [send email]
Dear Sir

I have alredy sent all document in your mention add. from flyking courior.
courior department saying:- that is delivered document in your depatment on 20.11.2012 but i have entered Redemtion code in your site add.
then message is displaying document is not received.
so tell me what is the problem in your side.

Regards
Sudhir kr.sahu
+919584214899

21st Nov, 2012 by sudhir kr. sahu [send email]
Dear Sir

I have alredy sent all document in your mention add. from flyking courior.
courior department saying:- that is delivered document in your depatment on 20.11.2012 but i have entered Redemtion code in your site add.
then message is displaying document is not received. Redemption code is 5426369 & serial no.5CD2302SS0
so tell me what is the problem in your side.

Regards
Sudhir kr.sahu
+919584214899

21st Nov, 2012 by purva kushwaha [send email]
i am purna kushwaha from indore(m.p.)
on 8-nov i purchased a laptop whose model.no.is -HP pavilion g6-2xxx series
redemption code -5421853
i purchased my laptop in diwali offer ,for this i know about my offer of nikon coolpix camera ..........and according to ur terms and conditions i was sent each and every information (a copy of invoice,a cut of barcode stickers from laptop box,an ID proof copy and DEMAND DRAFT OF 2499RS.BUT til now i doestn't get n e feedback frm ur side .....plz send my camera as soon as possible ...............

21st Nov, 2012 by maaz shariq [send email]
res sir/madam,
sir i have purchased hp pavilion g6-2016 on 29.oct. and my sr no is:5CD2244T9S and i have send every documents i.e demand draft of rs.2499, voter i.d, purchase invoice and cutting of the product bar code sr. no.
for the NIKON COOL PIX digital camera which was in offer. i have registered and my
REDEMPTION CODE IS:5410218.
I DID not recieve any conformation of it. sir plz look into the matter. i am a very regular customer of h.p and the offer is valid upto nov 25. sir plz send our offer. these r.s means a lot to my family.
i hope a positive reply from h.p..
thnx
MAAZ SHARIQ

22nd Nov, 2012 by sachin kumar [send email]
sir maine 7/11 2012 ko hp laptop khrida tha or maine hp diwali offer pr regester bhi kiya or bad mai 13 /11/2012 bill copy, redmption code , bar code stiker or 2499 ka cheq bhi bhej diya pr abhi tk koi reply ya mare account s money nahi liya gaya h please help me.......... thanks........

01st Dec, 2012 by Sarbeswar Mohapatra [send email]

From: mohapatra [mailto:[email protected]]
Sent: 01 December 2012 16:23
To: '[email protected]'
Cc: '[email protected]'
Subject: RE: Hold Email - HP Diwali Offer(REMINDER)

REMINDER OF THE FOLLOWING MAIL, PLEASE RESPOND TO THE TRAILING MAIL.

From: mohapatra [mailto:[email protected]]
Sent: 29 November 2012 11:54
To: '[email protected]'
Cc: '[email protected]'
Subject: FW: Hold Email - HP Diwali Offer

Madam/Sir,
Please find solution of my problem the same is self-explanatory, even then I mentioned the same in brief as follows:

• As per assurance I should get the Camera along with product in 15 days time, whereas even after 1 month no response.
• Even the amount Rs.2499/- deducted from my account, neither I got the item nor any news of the same.
• I tried and fail to reach to the appropriate authority and finally drafting this mail with hope that my struggle shall get over. I don’t know why you people come out with such offer where the customer get tire to get the same? This is ridicules.

Redemption Code: 5328453

Notebook Serial Number 4CS2080FZQ

Sarbeswar.
From: SARBESWAR MOHAPATRA [mailto:[email protected]]
Sent: 29 November 2012 11:3
To: [email protected]
Subject: Fw: Hold Email - HP Diwali Offer


----- Forwarded Message -----
From: SARBESWAR MOHAPATRA
To: "[email protected]"
Sent: Saturday, November 17, 2012 5:44 PM
Subject: Re: Hold Email - HP Diwali Offer

Dear Sir,
Amount deducted from Account, no information about the product, can you please let me know the status.
Thanks,
Sarbeswar

From: SARBESWAR MOHAPATRA
To: "[email protected]"
Sent: Thursday, November 1, 2012 9:23 AM
Subject: Fw: Hold Email - HP Diwali Offer

Please find attached scan copy of Bar code, I am sending the same in today's courier. Please revert back by return mail the same is satisfying the requirement.

Thanks,
Sarbeswar
----- Forwarded Message -----
From: Notebook
To: [email protected]
Sent: Tuesday, October 30, 2012 1:36 PM
Subject: Hold Email - HP Diwali Offer


Dear Customer


Redemption Code: 5328453

Notebook Serial Number 4CS2080FZQ

This is with reference to your registration at www.hp.com/in/Diwali 2012 under HP Diwali offer, we would like to update that we have received your claim documents on 27-October-2012 and the same is on hold for the offer of a Nikon COOLPIX 16MP, 6 X optical Zoom Camera worth Rs 6,950/- on your notebook/desktop as per the below mentioned reason:


Wrong Sticker Attched

Request you to kindly share Original Bar Coded Serial No Sticker Within next 7 working days in order to proceed with the claim processing.

Processing and dispatch of the Nikon Camera would take 10 days/15 days from the date of claim approval at HP Redemption Cell.

You can also see latest update of your claim visiting at http://www.redemptionsupport.com/.

In case of any further query or assistance, please send us email at [email protected].

Thanks & regards,
HP Redemption Cell





03rd Dec, 2012 by dilip agrawal [send email]
we have sent the demand draft to your redemption cell on 12th of november , and the gift(nikon camera) has not been delivered yet .
please make sure you see to it and reply acordingly .
thank you

03rd Dec, 2012 by RAJENDRA MAHADU PATIL [send email]
Date:- 28/11/2012

To,

HP Redemption Cell,
Solutions Intergrated Marketing Pvt. Ltd.,
24 & 30, Ground Floor, Okhla Industrial Estate,
Phase-III, New Delhi-110020.

Ref.: - Redemption reference Code No.5410980

Sub: HP Diwali Offer 2012

Respected Sir,

I am Ranjendra Mahadu Patil, Nashik I have purchased Hp Laptop Model No. Pavilion g6-2132TX on dated 13th November 2012 at HP Dealer in Nashik. & also same day register on your Hp diwali offer 2012.

I have already send the Claim Require Documents through Trackon Courier Pvt. Ltd. Date:- 21/11/2012 Docket No. 316865521, but within 7 days i have acknowledgement SMS, Email or any call for Claim Approval or receiving your documents from HP Redemption Cell.

You are requested to please proceed/Approve my claim at earliest.

Kindly acknowledge the same.

Thanking you,

Yours truly,
For RAJENDRA MAHADU PATIL
FLAT NO. 8, PRACHITI PARTMENT,
SADGURU NAGAR, DAWKHAR WADI,
NASHIK-422101, MAHARSHTRA, INDIA.
PHONE NO. 0253-6528280 MOB NO. 09527001206
E-mail: [email protected]
 

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