No Refund for defective item for 3 months and fraudulent business practices.

NAAPTOL - The Online Fraudster and Scammers...

PLEASE READ THE BELOW MAIL INTERACTION BETWEEN TO KNOW THEIR SECRETS OF CHEATING...

1-Bought phone online on www.naaptol.com on 18 oct 2011.
2-Found defective in various aspects and that it is also a refurbished item and not in a usable condition
3-Sent back to Naaptol on 30 Oct 2011.
4-Waiting for refund till date (15 Jan 2012).
5-They have clearly mentioned that 100% refund guaranteed if item is defective in the advertisement thru THE TIMES OF INDIA.
6-Chasing them thru calls and mails and spent almost double the worth of the mobile price but everytime they only give false promise that their VENDOR or ESCALATION DESK or SENIOR MANAGER will callback but nobody ever called in 3 months.
7-How to get refund and compensation from these SCAMMERS...? or better yet close down this company?

*** some of the details in the below mail-trail***

EVEN AFTER READING THIS MAIL-TRAIL IF YOU DECIDE TO BUY ANY PRODUCT FROM NAAPTOL YOU ARE NOTHING BUT A FOOL.

AS I CAN PROVE THAT THESE PEOPLE SELL ONLY REFURBISHED ITEMS AND THE WORST PART IS THAT YOU WILL NOT GET ANY REFUND ANY WHICH WAY YOU TRY.

AN OPEN BET FOR ANYONE HERE...

I AM READY TO PAY EXTRA CASH FOR ANYBODY WHO GETS REFUND FROM NAAPTOL.

Below is the mail I have sent and response received from NAAPTOL ONLINE FRAUD COMPANY cum SCAMMERS...

Hundreds of calls and other mails have been sent to these SCAMMERS but everytime they give false promise saying that someone will call from the VENDOR side or ESCALATION desk or from the SENIOR MANAGERS but till date I have not received any call or any communication from them.

I HAVE SENT ABOUT 70 MAILS BUT ONLY 4 OF THEM WERE ANSWERED WHICH SHOWS THEIR LEVEL OF RESPONSIBILITY, ACCOUNTABILITY, CUSTOMER SERVICE AND COMPETENCY... THIS CASE IS FAR BETTER AS SOME OF THE CUSTOMERS DIDNT EVEN RECEIVE THE ITEMS AFTER THE PAYMENT...SO MONEY IS ALL THEY LOOK FOR. AND YOU WILL GET A LOT A CALLS IF THE MONEY DID NOT REACH THEM SO WHERE IS THIS COMPETENCY AFTER-SALES?

BOUGHT THE PHONE ON 18 OCT 2011 AND FOUND THAT THE PRODUCT IS DAMAGED, REFURBISHED ITEM AND NOT IN A USABLE CONDITION SO SENT BACK THE PHONE TO THEM ON 30 OCT 2011 AND STRUGGLING FOR A REFUND TILL DATE (15 JAN 2012)

THE CALLS, MAILS AND THE TIME SPENT ON THIS ISSUE WOULD MAKE UP MORE THAN DOUBLE THE ACTUAL WORTH OF THE PHONE.

I AM PREPARING A PUBLIC LITIGATIONS ON THIS COMPANY ANYBODY IS WELCOME TO JOIN ME ON THE SAME...

READ BELOW AND MAKE A SMART DECISION...



-------- Original Message --------
Subject: Fw: Order no.: 2663085
Date: Sat, 10 Dec 2011 07:11:05 -0800 (PST)
From: J*****
Reply-To: Javeed Miyan
To: Divya.Susai , \[email protected]" , \[email protected]" , \[email protected]" , \[email protected]" , \[email protected]" , \[email protected]"



YOU FUCKIN BASTARDS, ITS TIME FOR YOU TO PRAY AND SIT BACK COZ I'M FILING A PUBLIC LITIGATION CASE ON YOUR ASSES... BE PREPARED.

I HAVE BEEN MAKING CALLS TO GET THE DAMN REFUND AND THE BELOW MAIL TO GET A CONFIRMATION OR ACKNOWLEDGEMENT BUT TILL DATE NO RESPONSE, AND THE FREAKIN CALL CENTRE AGENTS ARE SO DAMN RUDE AND SAY THAT >>>"YOU WILL NOT GET A REFUND AT ALL, "DO WHATEVER YOU WANT"