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godrej direct cool refrigerators Complaints - Rust formed on the door , had complained to your delearand customercare but there i no action

View godrej direct cool refrigerators complaints

godrej direct cool refrigerators

Posted: 02nd Sep, 2011 by Ranjit nimmalapudi Send email
Rust formed on the door , had complained to your delearand customercare but there i no action
Dear sir,

We had purchased your godrej refrigerator product on 26.12.2006,and model no:GDC215PZOP,unit sr.no:000560. we had complained the problem to your dealer in vizianagaram state andhrapradesh about the raplacement for refrigerator door because there was rust formed on the door near handle. actually it has rust free warranty for 10 yrs.some people are coming for checking only but there is no action from the dealer.Till now we had complained to you nearly 5 times through your customer care, no action from them. so, please take my problem seriously and replace the door, and the colur of the door is silver on front side and on top and bottom its grey.

The dealer from where we purchased is sowndarya shoppe,16-1-12 m.g.road,vizianagaram andhra pradesh.please take necessary action and replace my door as early as possible. I am looking for your valuable suggestion regarding my problem and my phone num 9490875603.

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2dd

Comments

03rd Sep, 2011 by Godrej Appliances [send email]
Dear Ranjit,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now :-) We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [email protected] or call us on 1800-209-5511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

16th Oct, 2012 by Godrej Appliances [send email]
Dear Ranjit nimmalapudi,

Your complaint has been closed as on October

We hope you are satisfied with our service.

If not, feel free to write into us at [email protected] or call us on:
1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
 
 

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