Pending payment not received

On non payment of Rs 409419/- in the case of HAYAT SINGH .

Details as follows

NAME- HAYAT SINGH
UHID NO. - ILGIC/MGR/00/000000251/F
CLAIM NO. - 220200298763
INTERACTION ID NO. - 8244621
CLAIM AMOUNT - Rs.409419/-

we inquired ICICI lombard about the non payment telephonically on 11 feb. 2011. we were told that the case was closed due to query generated . No query was received on our end either by mail or hard copy on persistant telephonic request we received the query on 15 feb.2011 . We answered the query on 17 feb. 2011 through hard copy ( corrier - Pafex , POD No. 614929420 ) till date we have no response of this case and early response is requested