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the chocolate room Complaints - inefficient and unprofessional franchisor

View the chocolate room complaints

the chocolate room

Posted: 03rd Jan, 2012 by s k reddy Send email
inefficient and unprofessional franchisor
i am the franchisee owner of the chocolate room, vishakapatnam. and i regret my decision of taking this franchisee. I invested around 75 lakh rupees on the store and paid 10 lakh rupees as franchisee fee and what we get is zero support and no service. the following points reflect their inefficiency and unprofessionalism
1. no training for chefs and service people.
2. they take commission from every machinery vendor and suggests improper machinery.
3. they dont even send menu cards and foreign inventory in time.
4. they send broken cutlery and claim it on the transport.
5. they dotn even help in finalising the vendors.
6. they dont help in recruiting proper staff.
7. they have very imcompetent staff.
in one line.. the chocolate room is the worst brand in India and if i keep on scribbling, the world is not enough to fill the complaints
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