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volkswagen jetta Complaints - false promise!

View volkswagen jetta complaints

volkswagen jetta

Posted: 20th Mar, 2012 by SATHYANARAYANAN.M Send email
false promise!
I am writing with deep remorse and disappointment I received by booking volkswagen jetta in ABRA MOTORS PRIVATE LIMITED, chennai.
Now here goes the agony!
1. I booked for a silver trendline jetta on 18:01:12 with the sales officer Mr.Vijay by paying an advance of Rs2,00,000 (cheque number – 217222).
2. He provides me with a sales contract form(1707)carrying the following details:
(a) dealer commitment: one and half month
(b) customer preference : one month feb last week
3. I get a call from Mr.Vijay after 10 days stating that trendline would be released only after 3 months and it would be best if I opted for comfort line(which would be delivered promptly). The next option was also given – me cancelling my booking!!
I had to mail volkwagen for a upgrade to comfort line as per Mr. Vijay’s instruction.
4. March 1st week arrives and when I approach the showroom I see no promises being met. After a lot of quarrel and argument with Mr.Shanker (the sales manager) who signed across my sales contract form, concludes that the delivery would happen only in the last week of april!!. He also added to my agony saying I could cancel my booking!! Is this the face of Volkwagen in India?
5. on my quest in getting jetta I also spoke to Mr.Rohan(regional sales manager –Bangalore) but in vain.
6.this is volkswagen in india
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