From: ritesh rana
To: [email protected]
Cc: [email protected]; [email protected]
Sent: Fri, 12 March, 2010 1:01:42 PM
Subject: Re: Complaint for Billing Charges-Vodafone No...

I was in a great lead of passion that I was a associated as a customer to the Worlds leading Mobile Network Vodafone. The brand itself makes the faith and belief in quality.

With my bitter experience I had written the......

Dear All,

The chain of mails below is an example where even after writing to a Nodal Officer, the response from Vodafone has been just for name sake and incomplete as per any reasonable cutomer service standards.

Thanks.

DATE:25TH FEBRUARY 2010,COMPANY:VODAFONE, TIME:11-12AM
ISSUE:WRONG INFORMATION AND NON REFUND OF MONEY

DETAILS :ON INQUIRING ABOUT PREPAID STD PLANS I WAS INFORMED BY CUSTOMER CARE EXECUTIVE THAT A SURPLUS TARRIF OF RUPEES 89/- WI...