NOT RECIEVED THE ACCEPTENCE MAIL FOR MY 2ND & 3RD YEAR WARRANTY ON 24/08/2012 WITH DD FOR RS.1133/-
SIR,I bought my HP PAVILION G6 2102Tx LAPTOP on15/08/2012 from KWALITY ENTERPRISES,AMRITSAR with which I get registered for 2nd & 3rd year extra warranty & I get my redemption reference code no.5093106 from the company on the same day in my email. ON 24/08/2012 I DESPACHED MY PAPERS INCLUDING INVOICE COPY NO. ASR/R-1074 DATED 15/08/2012 WITH BAR CODED PRODUCT SERIAL NUMBER STICKER ORIGINAL & ELECTION CARD AS MY ID PROOF & DEMAND DRAFT NO.346601 DATED 24/08/2012 FOR RS.1133/- IN FAVOUR OF SOLUTIONS INTEGRATED MARKETING SERVICES PVT.LTD.I ALSO SEND THE EMAIL COPY WHICH I GOT FROM THE HP FOR REDEMPTION REFERENCE CODE NO.5093106.I ALSO MENTIONED THE REDEMPTION CODE ON MY INVOICE PHOTOCOPY.I SEND ALL THESE DOCUMENTS AT THE ADDRESS HP REDEMPTION CELL,SOLUTIONS INTEGRATED MARKETING SERVICES PVT.LTD.,24&30,GROUND FLOOR,OKHLA INDUSTRIAL ESTATE,PHASE III,NEW DELHI-110020 BY ONDOT COURIER ON 24/08/2012.MY COURIER RECIEPT NO.IS 268884166 DATED 24/08/2012 & THE COURIER COMPANY PROMISED TO DELIVER THE DOUCUMENT ONTHE VERY NEXT DAY WHICH IS 25/08/2012.THE SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD. HAS TO SEND THE ACKNOWLEDGEMENT MAIL ON MY EMAIL ID: [email protected] WITH IN 24 HRS AFTER RECIEVING THE DOCUMENT.BECAUSE OF THE NEGLIGENCE OF THE COMPANY I STILL YET NOT RECIEVED THE ACKNOWLEDGEMENT MAIL FOR 2ND & 3RD YEAR WARRANTY & ALSO NOT RECIEVED THE DIGITAL CAREPACK CERTIFICATE.SOLUTIONS INTEGRATED MARKETING SERVICES PVT.LTD. SHOULD HAVE SEND ME ACKNOWLEGEMENT MAIL & DIGITAL CAREPACK CERTIFICATE AS SOON AS IT IS POSSIBLE.MY MOBILE NO.IS 09871078099.MY COMPLETE ADDRESS IS BIR KUMAR JAIN,1/28 ROOP NAGAR ,DELHI-110007. |