Internet conectivity problem

Hi,

My name is Venugopal B and i am a customer( User Id: 379368482045) for Reliance Internet from June 21st to till date.
Truly, I am frustrated of this internet services because i have faced internet connectivity problems more than 10 times and i have raised the complaints each and every time, but the issues have not got resolved. Also they are closing the complaints without resolving as well as as with out informing the customers, who raised the complaints.
The support guys, who are coming to resolve the issues are not well educated to solve the problems and they are not giving any permanent solution.
The supervisors(Sajan and others of Chennai) also worst to communicate to the customers and not taking care of the complaints.
Note>> This Reliance has cheated me, By taking an amount of Rs.1555 as quarterly bill, in advance which does not have any installation charges. But now they are telling me like its monthly payment with installation charges of 500 extra and now they are calling me like anything(every day) for paying the bill..But still my net is not working..Please help.